Two-factor authentication (2FA)
2FA is available on every plan, including the trial, and takes a minute to set up:
- Open Settings and find the two-factor section.
- Scan the code with an authenticator app (any standard TOTP app works).
- Enter the current code to confirm.
- Save the backup codes somewhere safe. Each works once, and they are the only way back in if you lose the authenticator.
Passwords and resets
- Password resets use a single-use link that expires after one hour. Asking for a new link invalidates the old one.
- Registration itself requires confirming your email address within one hour before the account is created.
Team access
- Invite members from the Team page; your plan sets the number of seats.
- Members act inside your account, so only invite people you trust with your codes and analytics.
- Remove a member the day they leave. Their access ends immediately; the codes and data stay with the account.
Export and deletion (GDPR)
- Export: from Settings, Privacy and data, download a full export of your account data. Secrets (passwords, API keys, signing secrets) are never included in an export.
- Delete: account deletion is owner-only and asks for your password and the account name typed in full, as deliberate friction. It is blocked while a Paddle subscription is active; cancel first.
- The Privacy and data settings also include an IP anonymisation toggle for scan data.
If you think your account is compromised: change the password, turn on 2FA, revoke API keys you do not recognise, and rotate webhook signing secrets, in that order.